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DANA deposit and withdrawal

DANA is one of Indonesia's fastest payment rails and our most popular deposit method. To deposit via DANA, link your DANA wallet in Account → Payment Methods, select DANA, and enter your desired amount between our welcome offer and our welcome offer. The payment gateway opens your DANA app for confirmation; once you authorize, the transfer completes within subject to verification. Your balance updates immediately on iongacor. For withdrawals, select DANA as your destination, enter the amount, and confirm. Our system processes the request within 2–4 hours; the funds then transfer from our settlement account to your DANA wallet within subject to verification depending on DANA's clearing schedule. During peak hours (lunch and evening), processing may take slightly longer. Minimum withdrawal is our welcome offer; maximum depends on your account tier and daily limit. DANA deposits do not incur fees on iongacor's side, though DANA may charge a small merchant fee in rare cases. First-time DANA users must complete one successful transaction before using it for withdrawals above our welcome offer. Keep your DANA phone number and account active to avoid settlement delays.

OVO and GoPay usage

OVO and GoPay are wallet-based payment systems integrated with major Indonesian merchant ecosystems. Both operate similarly on iongacor: deposit via OVO or GoPay is initiated by selecting the method, confirming the amount, and authorizing via the respective app. Deposits typically complete in subject to verification. Withdrawal flows the same way — select OVO or GoPay as your destination, confirm, and wait for our 2–4 hour review window before funds transfer to your wallet within subject to verification. OVO limits per transaction are usually our welcome offer; GoPay limits are our welcome offer. Account binding is automatic on first use; if you change your OVO or GoPay phone number, update it in your iongacor account before attempting another transaction. KYC verification is required for OVO withdrawals above our welcome offer and GoPay above our welcome offer. Both wallets are popular among younger users in Jakarta, Bandung, and Surabaya, and transactions are instant during regular business hours. If a deposit fails, iongacor automatically refunds to your wallet within 24 hours.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) are dedicated account numbers linked to your iongacor account. Choose your preferred bank (BCA, Mandiri, BRI, or BNI) in Account → Payment Methods. iongacor generates a unique VA code for you; use this code to transfer funds from your personal bank account. Deposits via VA clear within subject to verification during business hours; overnight and weekend transfers may take until the next business day. VA transfer fees are charged by your bank (usually our welcome offer–6,500). Minimum VA deposit is our welcome offer; there is no practical maximum. For withdrawal, select Bank Transfer and specify which bank. iongacor processes the request within 2–4 hours, then transfers to your registered account number within 24–48 hours. Bank transfers during weekends queue for Monday processing. If you withdraw to a different account than your deposit source, the receiving bank may perform additional verification, adding 1–2 business days. Keep your bank account number correct in your iongacor profile to avoid failed settlements. BCA and Mandiri are most widely used in Jakarta and Medan; BRI dominates in Surabaya and East Java. The VA method is favored by users who prefer traditional banking channels.

Fees, limits and verification

iongacor does not charge deposit or withdrawal fees; all costs are covered by our settlement partners. However, your payment provider (DANA, OVO, bank) may apply a small fee (typically our welcome offer–2,500). account preferences for new accounts are our welcome offer daily; this increases to our welcome offer after 7 days of verified activity. Withdrawal limits depend on your account tier: Tier 1 (new) can withdraw up to our welcome offer daily; Tier 2 up to our welcome offer daily; Tier 3 and above up to our welcome offer daily. Minimum withdrawal is our welcome offer; maximum single withdrawal is our welcome offer (larger withdrawals are split across multiple requests). KYC verification is mandatory for accounts; additional verification is requested for first withdrawal above our welcome offer or if you change your registered phone number. Verification typically takes 1–2 hours during business days. Deposits on idul fitri and idul adha may experience delays due to bank closures; plan ahead if withdrawing near these holidays. Contact support to request a temporary limit increase if you need more flexibility.

Resolving a stalled transaction

If a deposit does not credit to your iongacor account within subject to verification, first check your payment provider (DANA, OVO, GoPay, bank) to confirm the transfer was sent successfully. If the payment was deducted from your wallet but not received by iongacor, contact our support team with your payment reference number and transaction timestamp. We trace the transfer within 2 hours and either locate the funds (in rare cases they are held in our settlement account) or process a manual refund to your payment method within 24 hours. For bank VA deposits, delays are common during weekends and bank holidays; wait until the next business day before escalating. If a withdrawal is not received after 48 hours from approval, verify your account details (phone number, bank account number) are correct. Ask support to check if your receiving bank flagged the transaction or requested additional information. Do not attempt multiple withdrawal requests for the same amount — this confuses settlement tracking. Always keep screenshots of your withdrawal confirmation from iongacor; this helps support diagnose stalled payments. Disputed transactions are resolved within 5 business days after we receive your formal report.